At Polymer SEO, we are committed to delivering high-quality SEO services designed to enhance your online presence. We understand that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds may be issued for our SEO services. By engaging our services, you agree to the following refund terms:

1. Non-Refundable Payments

1.1 Initial Deposits: Any deposits or initial payments made at the start of the SEO project are non-refundable. These payments secure your project slot and cover the initial work, including research, strategy development, and planning.

1.2 Monthly Retainers: Payments made for ongoing monthly SEO retainers are non-refundable. SEO is a long-term process that requires continuous effort, and refunds will not be issued for services rendered during any billing period.

2. Refund Eligibility

2.1 Incomplete Work: If a specific milestone or deliverable has not been completed as outlined in the service agreement, you may be eligible for a partial refund. Refunds will only be issued for work that has not been started or delivered.

2.2 Service Cancellation: If you choose to cancel the SEO services before a particular milestone is reached, you may request a partial refund for any work not yet completed. However, no refund will be issued for work already delivered or for services provided up to the cancellation date.

3. Requesting a Refund

3.1 Refund Request Process: To request a refund, you must contact Polymer SEO in writing within [Insert Number of Days, e.g., 14 days] of the payment date. Please provide the reason for your refund request, along with any relevant details regarding the service provided.

3.2 Review and Response: Upon receiving your refund request, we will review the work completed and determine whether a refund is applicable based on the criteria outlined in this policy. We will respond to your request within [Insert Number of Days, e.g., 7 days].

3.3 Refund Approval: If a refund is approved, it will be processed using the original payment method within [Insert Number of Days, e.g., 14 days] of approval. You will receive a confirmation once the refund has been issued.

4. Non-Refundable Services

4.1 Completed Services: No refunds will be issued for services that have been fully completed and delivered to the client.

4.2 Third-Party Services: Any third-party services, such as advertising costs, tools, or software subscriptions purchased on your behalf, are non-refundable. These services are subject to the refund policies of the respective third-party providers.

4.3 Custom Work: Custom work, such as content creation, link building, or website optimization, is non-refundable once completed and delivered.

5. Dispute Resolution

5.1 Good-Faith Efforts: We are committed to resolving any disputes regarding refunds amicably. If you have concerns about the services provided, please contact us so we can work together to find a satisfactory resolution.

5.2 Legal Recourse: If a resolution cannot be reached through good-faith negotiations, the dispute will be subject to the terms outlined in our Terms and Conditions, including the governing law and dispute resolution provisions.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.